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Synthesis Care Services
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Our services

Specialist, clinically led care for people with advanced needs

We provide expert complex care for people living with long-term, life-limiting or high-dependency conditions.

Our service delivers safe, structured and clinically informed care, so people can stay in the comfort of their own home with the level of support they need. We combine clinical oversight, skilled staff and personalised care planning to deliver high-quality outcomes and a better quality of life.

A female carer settling an older man comfortably in a riser recliner chair at home

What is complex care?

Complex care is specialist support for people with advanced healthcare needs that call for more clinical input, monitoring and coordination. It often involves:

Our focus is safe, consistent care that promotes comfort, dignity and independence.

  • Long-term or chronic conditions
  • Neurological or degenerative conditions
  • Physical disabilities that need ongoing support
  • Medical interventions that require trained staff

Complex Care

What we can support with

  • Clinical care and monitoring

    • Ongoing health monitoring and observation
    • Early identification of deterioration
    • Coordination with healthcare professionals and services
  • Medication management

    • Administration and monitoring of medication
    • Safe handling and documentation
    • Liaison with GPs and prescribers
  • Specialist care support

    • Support with long-term respiratory conditions
    • Support with feeding regimes such as PEG feeding, where appropriate
    • Support with mobility and physical health needs
  • Personal and daily living care

    • Personal care, hygiene and daily routines
    • Nutrition and hydration
    • Comfort and dignity at all times
  • Holistic and emotional support

    • Mental and emotional wellbeing
    • Reassurance and continuity of care
    • Working closely with families and carers

Who we support

Adults aged 18 and over with:

  • Neurological conditions such as stroke or Parkinson's disease
  • Long-term or life-limiting conditions
  • Physical disabilities that need ongoing care
  • High-dependency needs after hospital discharge
  • A need for coordinated, multidisciplinary care

We accept referrals from

  • Private clients and families
  • NHS
  • Integrated Care Boards (ICBs)
  • Local authorities

How we deliver care

We deliver care in the person's own home or in supported living. This helps to reduce avoidable hospital admissions, promote comfort and stability, and support better long-term outcomes. Each person receives:

  • A detailed clinical and holistic assessment
  • A personalised care plan for their condition and needs
  • Support from trained, competent staff
  • Regular reviews and monitoring

Partnership

Working in partnership

We work closely with:

  • GPs and specialist teams
  • Community nurses and therapists
  • Hospital discharge teams
  • Families and caregivers

Standards

Safe, high-quality care

  • CQC registration in progress
  • Staff trained in complex care and clinical procedures
  • Strong safeguarding and risk management frameworks
  • Clear documentation and governance processes
  • Ongoing supervision, competency checks and training
  • Our care is guided by the CQC principles of being safe, effective, caring, responsive and well-led.

Why Synthesis

Why choose Synthesis

  • Clinically led care model

  • High level of safety, monitoring and coordination

  • Personalised, flexible care plans

  • Skilled, compassionate care team

  • Strong focus on quality of life and dignity

Care that is clinically safe, and also compassionate and person-centred.

Arrange complex care support

If you or a loved one needs specialist care, our team will support you every step of the way. We will work with you and your healthcare team to design a safe, effective, personalised care package.